Meeting the Challenge: Reinventing Museum Retailing
Wednesday 3 December 2008 | Wellcome Collection | London
Join over 100 of your museum and heritage retail colleagues at this year's eagerly awaited international heritage retail conference.
Much has been done over the last ten years to transform museum retailing, but this conference will argue that new opportunities exist and the pace of change and development has to increase.
Keynote: Ruth Shapiro - Director of Business Development for Retail, Museum of Modern Art, New York
This year the focus will be on how museums and heritage organisations can reinvent their retail offer and how retailing is now one of the key components of a successful museum. The conference will concentrate on the importance of retail in three ways: How it can extend the brand of the museum; How it can add value to the visitor experience; and how it can maximise revenue and contribute financially to the institution.
The conference will bring together some of the biggest names in museum and heritage retailing for an intensive one-day event. There will be the ample opportunity to question each of the contributors and audience involvement and participation is welcomed. The conference also provides the perfect opportunity to network and discuss ideas with speakers and fellow delegates throughout the day while enjoying the first-class facilities at the Wellcome Collection, London.
Email Gregory Chamberlain - conference manager and Editor of Heritage365 magazine - to find out more.
Conference Sponsors:
Aztec Retail Solutions
J H Designpoint
Retail Systems Group
Confirmed Delegates/ Contributors (last updated 08.01.08):
Caroline Brown - Head of Commerce, National Maritime Museum
Annabelle Boyes - Retail Director, Historic Royal Palaces
Chris King - Managing Director, Aztec Retail Solutions
Sarah King, Aztec Retail Solutions
Mark McVay - Director, St Paul's Cathedral Enterprises
Andrea Mochan - Head of Retail, Potteries Museum and Art Gallery
David Ramcharran - Retail Manager, Historic Royal Palaces
Ruth Shapiro - Director of Business Development for Retail, Museum of Modern Art
Duncan Smith - Retail Manager, St Paul's Cathedral Enterprises
Jo Wilks - Head of Retail, Imperial War Museum
This is the fifth year of the retail conference and it always proves to be a very popular event. Past speakers at the conference include:
Laura Wright - Retail Director, Tate Enterprises
Kathy Thornton-Bias - Head of Retail, The Museum of Modern Art, New York
Nigel Spiers - Head of Retail Strategy and Operations, V & A Enterprises
Sue-Ann Ramsden - Diretcor, Museum Enterprises, Canadian Museums Association
Simon Bird - Head of Retail Operations, National Trust
Nuala McGourty - Head of Retail, Royal Collections
Jeremy Ensor - Head of Retail, Natural History Museum
Julie Molloy - Managing Director, National Gallery Company
Michael Walton - Retail & Merchandise Manager, London Transport Museum
Kathrin Bisgood - Head of Retail, Museum of London
Andrew Ryan - Director, Oxford Castle
Julia Roberts - Trading Manager, Tyne & Wear Museums